Shared cPanel hosting and VPS servers — from activation to security.
Shared (cPanel) Hosting
8 questions
?What is shared cPanel hosting and who is it suitable for?
Shared hosting means your website is hosted on a server alongside other users’ sites, using shared resources. cPanel is a control panel from which you can easily manage files, domains, email and databases. It is ideal for blogs, business-card websites and medium-sized online stores.
?How many websites can I host on one account?
It depends on the plan you choose — starter plans typically support one domain, while higher-tier plans let you host several domains and subdomains from a single account.
?Is an SSL certificate included in the price?
Yes, every cPanel hosting plan includes a free Let's Encrypt SSL certificate that is installed and renewed automatically — your site will always run over https://.
?How are backups stored?
The system automatically creates daily backups that are kept for 7–14 days (depending on the plan). A backup can be restored from cPanel with a single click, or with the help of the support team.
?Can I install WordPress or another CMS?
Yes. The Softaculous installer built into cPanel lets you install WordPress, Joomla, PrestaShop and 400+ other applications in a few minutes — with just a few clicks.
?How many email accounts can I create?
Depending on the plan — basic plans let you create several email addresses on your domain (e.g. info@shendaomeni.ge), while higher plans are practically unlimited.
?Is there a limit on traffic or visitors?
Our shared hosting plans offer practically unlimited traffic under a fair-use policy. If your site has a very high load, we recommend considering a move to a VPS.
?Can I move from shared hosting to a VPS later?
Of course. Many customers start with shared hosting and move to a VPS as their site grows. Our team will help you migrate your data for free, without interruption.
VPS Servers
8 questions
?How does a VPS differ from shared hosting?
A VPS (Virtual Private Server) gives you dedicated CPU, RAM and disk resources in a virtualized environment — other users’ sites cannot affect your performance. You also get root access and full control over the server.
?Do I have root/administrator access?
Yes, every VPS plan includes full root access (Linux) or Administrator access (Windows), which lets you install any software and tailor the server to your needs.
?Which operating systems are available?
You can choose from various versions of Ubuntu, Debian, CentOS/AlmaLinux, Rocky Linux or Windows Server. Installation happens automatically as soon as you order the server.
?Can I increase resources (CPU/RAM/disk) later?
Yes, VPS plans scale easily — resources can be increased within minutes, mostly without a server reboot or with minimal interruption.
?Do I need Linux knowledge to manage a VPS?
Basic knowledge is recommended but not required — you can additionally order a Managed VPS service, where our team takes responsibility for server configuration and monitoring.
?What is the difference between Managed and Unmanaged VPS?
Unmanaged — you fully control and maintain the server yourself. Managed — our team provides system updates, security monitoring and technical support, which is ideal for those who lack the time or experience for system administration.
?Are additional IPv4/IPv6 addresses available?
Yes, each VPS comes with one dedicated IPv4 and one IPv6 address by default, and additional IP addresses can be purchased as needed.
?What happens if my VPS needs a reboot?
Rebooting, stopping and restarting can be managed directly from your control panel (including the VNC console), at any time — 24/7.
General and Billing
6 questions
?How quickly is my hosting activated after purchase?
As soon as payment is confirmed, the account is activated automatically within a few minutes. Access details will be sent to your email.
?Which payment methods do you accept?
We accept bank cards (Visa/Mastercard), bank transfers and popular local payment systems. All transactions are protected with SSL encryption.
?Is there a money-back guarantee?
Yes, we offer a 14-day money-back guarantee for new hosting accounts — if the service does not meet your expectations, we will refund you in full.
?Will you help me move my site from another provider?
Yes, we offer a free migration service to new customers — our team will move your files, databases and email with minimal downtime.
?How do I contact support?
The technical support team is available 24/7 via live chat, email and phone — for both cPanel and VPS customers.
?Can I cancel my account at any time?
Yes, you can cancel from the client panel at any time before the start of the next billing cycle, with no additional fee.
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Our support team is ready to help you 24/7 with any issue — from cPanel hosting to VPS configuration.